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Services

Our focus is helping to improve the resilience of General Practice. The stakeholders who directly influence resilience are the individuals such as GPs and Managers, the Practice as a working entity, the Primary Care Network and the Integrated Care System / Integrated Care Board. We offer different services focused at each of these groups. 

The Difference
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Project Based Services

We provide project-based services to improve the resilience of General Practices. Our core team comprises General Practitioners, Practice Managers, Operations Managers and Finance & Business Managers. Working with us are Clinical Pharmacists, Nurses and Administrators.

Project-based services work with the Practice to deliver a defined piece of work with an agreed objective.  For example, improve QOF or sort out Partner and Salaried GP Pension problems to address CQC section 31 conditions or even run the Practice to manage the closure or handover to a new Provider.  If a project requires the delivery of clinical sessions or placement of administrative support then these will be delivered as part of the overall solution.

Diagnose - Design - Deliver

We pride ourselves in our ability to deliver the work. We don't just tell you what needs doing, we are also going to do it. We will start out by diagnosing what needs doing. The output from this is the Scope of delivery and the requirements for the Solution Design. The Solution Design shows how we are going to deliver what needs doing. and by when. Lastly, we add the resources to deliver what needs doing. We work alongside the Practice team to deliver the solution.

What is Not Offered

Although we have clinical, management and administrative resources they are not offered as a locum solution on their own, they are offered as part of an overall solution. A locum works for the practice, reporting to practice management, in a day-to-day role that the practice cannot temporarily fulfil.

General Practice

General Practice

General Practice Supporters are dedicated to providing the highest level of support for General Practices. We offer tailored services to help you get the most out of your Practice, whether it's improving efficiency, enhancing patient care, or developing successful strategies for long-term success. Our extensive range of services can help you make your Practice more resilient and successful. Below are some examples of how we can help.

Partnership Health Check

Our Partnership Health Check provides a comprehensive review of your Practice to identify any areas of improvement. We assess your Practice in order to determine if it is in the best position to attract new GPs and new Partners. Our experienced team of experts will provide you with an action plan tailored to your Practice’s specific needs, and then help implement the plan and make the necessary changes to attract new GPs and Partners. With our Partnership Health Check, you can feel confident that your Practice is in the best position to grow and succeed.

Improving Practice Profitability

Improving Practice Profitability is designed to help you increase the resilience and reward of your staff and partners, while simultaneously improving the services provided to your patients. With a range of features, such as data analytics, benchmarking and performance tracking, this program can help you to optimize the efficiency and profitability of your practice. From increasing revenue to reducing costs, this program can help you to achieve your financial goals and create a practice that rewards its staff and partners.

QOF Optimisation

QOF Optimisation from our general practice consultants helps increase your points and domain prevalence under the Quality Outcome Framework (QOF) system. This helps to improve patient care and increases income, while reducing the burden of inspection from the Care Quality Commission (CQC). Our experts can help you identify areas of improvement and maximise your QOF income.

Financial Forecasting / Business Plan Creation

Our Financial Forecasting / Business Planning services provide General Practices with the tools and expertise to plan for the future. Our consultants are experienced in identifying areas of risk and opportunity, and will provide you with a clear roadmap to ensure your practice is well-positioned to meet the challenges of tomorrow. We understand that every practice is different and tailor our services to meet your individual needs. With our help, you can be confident that your practice is on the right track.

Catherine
Workforce Optimisation

Our Workforce Optimisation services can help you identify the right workforce to make your practice resilient. We'll help you determine the right people to do the right things, the right mix of clinicians, and the right numbers in administration, to ensure your practice is well staffed and operating efficiently. With our experience and expertise, we can help you develop a workforce plan to make sure you have the right people, in the right roles, at the right time.

Clinical Buddy System

Our General Practice consultants can help you create a clinical buddy system to manage workload and keep practices running smoothly. This system enables colleagues to support each other and helps ensure continuity of care for patients. It can also provide peace of mind for clinicians should they be absent from work, as the buddy system will kick in to manage tasks, workflow and scripts. Our consultants will help you create a system to keep you sane and your patients safe.

LTC Recall System

Our Recall System is an advanced long-term condition management tool that allows you to invite patients for multiple condition reviews based on their month of birth. This system is tailored to your clinical workforce, helping you to accurately assign each patient to the correct clinician. Our system is designed to drastically reduce administration time by up to 90%, allowing your staff to focus on providing the best care for your patients. Every patient will be identified and offered 2 invites and ensures patients are coded accordingly. Those that do not take up the offer of a review will be excepted automatically by the General Practice Extraction Service and so improves your income and QOF data.

Carolyn

To be continued....

Dhani
Vicki
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